At Ruge’s Subaru, we know that taking delivery of your new Subaru is just the beginning of the journey. That’s why we offer the Subaru Love Encore Program, a complimentary, personalized follow-up appointment with our Love Encore Specialist.
Many of our customers develop more questions after they have the car for a few weeks. Our Love Encore Specialist is dedicated to helping you feel confident and excited about your new Subaru. Whether you want to explore advanced safety features, set up your favorite apps with Subaru STARLINK®, or simply get a refresher on the controls, we’re here to make sure you’re comfortable behind the wheel.
During your Love Encore Delivery, you'll spend 30-60 minutes during the one-on-one appointment at Ruge’s Subaru with our Delivery Specialist who will answer any questions you have!
What to Expect From Your Love Encore Appointment
We can customize your visit and redelivery to exactly what you need assistance with! Typically after a few days, or weeks of ownership -- our customers come up with questions of their own!
We specialize in:
- Personalized Vehicle Walkthroughs A one-on-one session tailored to your questions and driving style.
Technology Support Assistance with Subaru - STARLINK®, Bluetooth® pairing, navigation, driver-assist features, and more.
- Safety Feature Demonstrations Learn how Subaru EyeSight® Driver Assist Technology and other safety systems support your daily drive.
- Tips & Tricks Helpful insights for getting the best fuel efficiency, comfort, and convenience from your Subaru.
- Continued Peace of Mind We’re here to answer questions, even long after you’ve driven off the lot!
How It Works
• Schedule Your Appointment – You can contact our Subaru Love Encore Specialist, Jen Brandes, to schedule your appointment. Call or email: jbrandes@rugesauto.com. • Bring Your Subaru – We’ll meet at the dealership for your personalized session. • Drive With Confidence – Leave knowing your Subaru is set up exactly how you want it.
Meet Your Subaru Love Encore Specialist: Jen Brandes
Our Subaru Love Encore Specialist, Jen Brandes, is here exclusively for you after your purchase. Friendly, knowledgeable, and passionate about Subaru, she will make sure you get the most out of every drive. She has been with Ruge’s Subaru for over 10 years! She can be reached directly at (845) 876-7074.
Schedule Your Subaru Love Encore Appointment Today!
Call us at 845-876-7074 x 431, or fill out the form below to book your session with her!
Comments and Reviews from Ruge’s Subaru Customers Who Have Experienced a Love Encore Visit:
Some of Jen's Reviews!
"More confident in all the features of new Subaru Forest hybrid, especially in winter driving conditions. Discovered more safety features that I was not aware of during initial purchase. Greater familiarity with automobile settings including X-Mode, Eyesight, Starlink and built-in navigation. Our Ruge’s Subaru (Rhinebeck, NY) Encore Delivery specialist Jen Brandes delivered an exceptional experience for us, answering in detail all of our prepared questions and introducing us to several safety and related features we previously were not aware of at time of sale. Very impressed with her expertise, patience, and empathy. Thanks to Subaru for investing in this valuable Love Encore Delivery program. It really makes a difference and builds brand and dealer loyalty!"
"First of all, you have to understand that I was loving my new Forester AND that I absolutely love the entire experience I had buying that car from Ruge's. So, the bar was already quite high - and then, I got a call from and subsequently met with Jen and that bar got pushed even higher! I already felt like Ruge's had treated me like a member of the family, and then the walkthrough of all the cool features of my new car with Jen felt like my cool sister was helping me learn to ride a bike when I was a kid. I mean it. It was a super experience. She's extremely knowledgeable and super friendly. She was patient with all my questions and showed me all the neat features I didn't even know I could do." -Christopher A.